Last updated: August 14, 2026
This Privacy Policy explains what information FirstShiftMD (“we”, “us”) collects when you use our website and services, how we use it, and the choices you have.
1. Information we collect
Information you give us
- Download and notify forms: when you request a free case deck or ask to be notified about a course launch, we collect your full name, email address, institution, and specialty or field.
- Contact form: when you contact us, we collect your name, email address, and the content of your message.
Information collected automatically
- Technical data: we record the IP address associated with form submissions to prevent abuse and spam.
- Cookies: we use only the cookies necessary for the website to function. If we add analytics in the future, we will update this policy and request consent where required.
2. How we use your information
- To deliver the materials you request, such as emailing you a download link for a case deck.
- To notify you when a course you signed up for becomes available.
- To respond to your messages and support requests.
- To tell you about new FirstShiftMD resources, products, and courses that may interest you. Every marketing email includes a way to opt out.
- To protect the security and integrity of our services.
3. Legal bases
Where laws such as the GDPR apply, we process your information on the basis of: your consent (marketing emails and launch notifications), performance of a contract (delivering materials you request), and our legitimate interests (site security and abuse prevention).
4. Sharing
We do not sell your personal information. We share it only with service providers who help us operate, such as email delivery and hosting providers, and only to the extent needed to provide the service. We may also disclose information if required by law.
5. Retention
We keep form submissions for as long as they are needed for the purposes above, or until you ask us to delete them. You can request deletion at any time.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us through our contact page or reply to any email we have sent you. You may also have the right to lodge a complaint with your local data protection authority.
7. Email preferences
You can opt out of marketing and notification emails at any time by using the unsubscribe option in the email or by contacting us. We will still send transactional emails that you specifically request, such as a download link.
8. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data against unauthorized access, alteration, and loss.
9. Children
Our services are intended for medical students and healthcare professionals and are not directed to children under 16. We do not knowingly collect personal information from children.
10. International transfers
Our service providers may process data in countries other than your own. Where required, we use appropriate safeguards for such transfers.
11. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and revise the date at the top. Material changes will be highlighted on the site or communicated by email where appropriate.
12. Contact
For privacy questions or requests, reach us through our contact page.